DATA PRIVACY POLICY

SeniorWorld Data Privacy Policy describes what information we collect and how it is used and shared. This Data Privacy Policy applies to all our products and services.

What kinds of information do we collect?

Depending on which products or services you use, we collect different kinds of information from or about you.

• Things you do and information you provide.
  We collect the content and other information that you provide when you use our products or services, including when you sign up for an account, create or share, and message or communicate with others. This can include information in or about the content that you provide, such as the location of a photo or the date a file was created. We also collect information about how you use our products or services, such as the types of content you view or engage with or the frequency and duration of your activities.
• Things others do and information they provide.
  We also collect content and information that other people provide when they use our products or services, including information about you, such as when they share a photo of you, send a message to you or upload, sync or import your contact information.
• Your networks and connections.
  We collect information about the people and groups you are connected to and how you interact with them, such as the people you communicate with the most or the groups you like to share with. We also collect contact information that you provide if you upload, sync, or import this information (such as an address book) from a device.
• Information about payments.
  If you use our products or services for purchases or financial transactions, we collect information about the purchase or transaction. This includes your payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.
• Device information.
  We collect information from or about the computers, phones, or other devices where you install or access our products or services, depending on the permissions you've granted. We may associate the information we collect from your different devices, which helps us provide consistent services across your devices. Here are some examples of the device information that we collect:
  • Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.
  • Device locations, including specific geographic locations, such as through GPS, Bluetooth or WiFi signals.
  • Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
• Information from websites and apps that use our products or services.
  We collect information when you visit or use third-party websites and apps that use our products or services. This includes information about the websites and apps that you visit, your use of our Services on those websites and apps, as well as information the developer or publisher of the app or website provides to you or us.
• Information from third-party partners.
  We receive information about you and your activities from third-party partners, such as information from a partner when we jointly offer services or from an advertiser about your experiences or interactions with them.

How do we use this information?

We are passionate about creating engaging and customised experiences for people. We use all of the information we have to help us provide and support our Services. Here's how:

• Provide, improve and develop Services.
  We are able to deliver our Services, personalise content and make suggestions for you by using this information to understand how you use and interact with our Services and the people or things you're connected to and interested in on and off our Services.
  
  We also use information we have to provide shortcuts and suggestions to you.
  
  When we have location information, we use it to tailor our Services for you and others, such as helping you to check in and find local events or offers in your area or telling your friends that you are nearby.
  
  We conduct surveys and research, test features in development and analyse the information that we have in order to evaluate and improve products and services, develop new products or features and conduct audits and troubleshooting activities.
• Communicate with you.
  We use your information to send you marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
• Show and measure ads and services.
  We use the information we have to improve our advertising and measurement systems so that we can show you relevant ads on and off our Services and measure the effectiveness and reach of ads and services.
• Promote safety and security.
  We use the information we have to help verify accounts and activity, and to promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our terms or policies. We work hard to protect your account using teams of engineers, automated systems and advanced technology such as encryption and machine learning.
  
  We use cookies and similar technologies to provide and support our Services and each of the uses outlined and described in this section of our policy. Read our Cookies Policy to learn more.

How is this information shared?

Sharing on our Services

People use our Services to connect and share with others. We make this possible by sharing your information in the following ways:

• People you share and communicate with.
  When you share and communicate using our Services, you choose the audience who can see what you share.
  
  Public information is any information that you share with a public audience, as well as information in your public profile or content you share on another public forum. Public information is available to anyone on or off our Services and can be seen or accessed through online search engines, APIs and offline media.
  
  In some cases, people you share and communicate with may download or re-share this content with others on and off our Services. When you comment on another person's post or like their content, that person decides the audience who can see your comment or like. If their audience is public, your comment will also be public.
• People that see content that others share about you.
  Other people may use our Services to share content about you with the audience they choose.
• Apps, websites and third-party integrations on or using our Services.
  When you use third-party apps, websites or other services that use, or are integrated with, our Services, they may receive information about what you post or share. In addition, when you download or use such third-party services, they can access your public profile, which includes your username or user ID, your age range and country/language, your list of friends, as well as any information that you share with them. Information collected by these apps, websites or integrated services is subject to their own terms and policies.
• New owner.
  If the ownership or control of all or part of our Services or their assets changes, we may transfer your information to the new owner.

Sharing with third-party partners and customers

We work with third-party companies who help us provide and improve our Services or who use advertising or related products, which makes it possible to operate our companies and provide free services to people around the world.

Here are the types of third parties that we can share information with about you:

• Advertising, measurement and analytics services (non-personally identifiable information only).
  We want our advertising to be as relevant and interesting as the other information you find on our Services. With this in mind, we use all of the information that we have about you to show you relevant ads. We do not share information that personally identifies you (personally identifiable information is information such as a name or email address that can by itself be used to contact you or identify who you are) with advertising, measurement or analytics partners unless you give us permission. We may provide these partners with information about the reach and effectiveness of their advertising without providing information that personally identifies you, or if we have aggregated the information so that it does not personally identify you.
• Vendors, service providers and other partners.
  We transfer information to vendors, service providers and other partners who globally support our business, such as providing technical infrastructure services, analysing how our Services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments or conducting academic research and surveys.
  These partners must adhere to strict confidentiality obligations in a way that is consistent with this Data Policy and the agreements that we enter into with them.

How can I manage or delete information about me?

We store data for as long as it is necessary to provide products and services to you and others. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services.

You can delete your account any time. When you delete your account, we delete things that you have posted, such as your photos and status updates. If you do not want to delete your account, but want to temporarily stop using it, you may deactivate your account instead. Bear in mind that information that others have shared about you is not part of your account and will not be deleted when you delete your account.

For any account deletion/deactivation request, please reach us at{' '} support@silverwings.com

How do we respond to legal requests or prevent harm?

We may access, preserve and share your information in response to a legal request (e.g. a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the India where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction and is consistent with internationally recognised standards.

We may also access, preserve and share information when we have a good faith belief that it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm. For example, we may provide information to third-party partners about the reliability of your account to prevent fraud and abuse on and off our Services.

Information that we receive about you, including financial transaction data related to purchases made with us, may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.

Privacy disclosure in other jurisdictions

We may process data both inside and outside of the India and rely on legally-provided mechanisms to lawfully transfer data across borders. You are advised to note that countries where we process data may have laws which are different from, and potentially not as protective as, the laws of your own country.

We may share information internally within our family of companies or with third parties for purposes described in this policy. Information collected within the European Economic Area ("EEA") may, for example, be transferred to countries outside of the EEA for the purposes as described in this policy. We utilise standard means under European Union law and obtain your consent to legitimise data transfers from the EEA to India and other countries.

COOKIES POLICY

What are cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identifies your browser or device. We may use technologies like cookies, pixels, and local storage to deliver, secure, and understand products, services, and ads.

What are cookies used for?

Cookies and other technologies allow a site or services to know if your computer or device has visited it before. These technologies can then be used to deliver products, services, and ads, help us understand how the site or service is being used, help you navigate between pages efficiently, help us remember your preferences, and generally improve your experience in using our services. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

Why do we use cookies and similar technologies?

We use cookies, pixels, local storage, and similar technologies to show you relevant content, improve your experience, and help protect our users. We may use these technologies to deliver the service, provide you with a service that is easy to use, enable you to move around the Service and use its features, such as accessing secure areas, and store information so that our Platforms or products responds faster. We may use these technologies to collect information about how you use our Platforms or products, for example which pages you go to most often and whether you get error messages from certain pages. We may use these technologies to allow us to remember choices you make (such as your user name, language or the region you're in) and tailor the Service to provide enhanced features and content for you.

These cookies can also be used to remember changes you've made to text size, font, and other parts of pages that you can customize. SeniorWorld or our advertising partners may use these technologies to deliver advertising that is relevant to your interests. These technologies can remember that your device has visited a site or service and may also be able to track your device's browsing activity on other sites or services other than our Platforms or products. This information may be shared with organizations outside SeniorWorld, such as advertisers and/or advertising networks to deliver the advertising, and to help measure the effectiveness of an advertising campaign. We may use these technologies to understand, improve, and research products and services.

How long will cookies stay on the device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies will only stay on your device until you close your browser. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

First- and third-party cookies

First-party cookies are cookies that belong to SeniorWorld or our Platforms or products. Third-party cookies are cookies that another party places on your device through our service. Third-party cookies may be placed on your device by someone providing advertising, measurement, marketing, and analytics services to SeniorWorld, or to provide certain features and improve our services for you. For example, other companies’ cookies can help us understand how our service is being used. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet, to measure the performance and effectiveness of those ads, and to support marketing and analytics.

How can you control cookies?

We use cookies to help personalise and improve content and services, provide a safer experience and to show you useful and relevant ads on and off our Platforms or products. You can control how we use data to show you ads and more by using the tools described below.

• If you have a SeniorWorld account, you can manage your privacy settings in Settings.
• If you do not have a SeniorWorld account or are not logged into your account, you can manage cookies from other companies on the browser.
• Follow the instructions provided by your website or mobile browser (usually located within the "Help", "Tools", or "Edit" facility) to control our cookies on other apps and websites, and cookies from other companies. Please note that if you set your browser to disable cookies or other technologies, you may not be able to access certain parts of our Service and other parts of our Service may not work properly.
• In addition, your browser or device may offer settings that allow you to choose whether browser cookies are set, and to delete them. These controls vary by browser, and manufacturers may change both the settings they make available and how they work at any time. Certain parts of the SeniorWorld Platforms or products may not work properly if you have disabled browser cookie use.

Contact Information

You can contact us to resolve any complaints. If you have questions or complaints regarding this Policy, please reach us at{' '} support@silverwings.com

For legal notices or service of process, you may write us at these addresses:

Enovus Enterprises Pvt Ltd

302, Sapphire Court,

Essel Towers, MG Road,

Gurgaon, Haryana - 122002